Step-by-Step Guide to your Custom Design Journey

All formulations created by Mother Earth Aromatherapy remain the property of Mother Earth Aromatherapy.

Mother Earth Aromatherapy can not manufacture an existing formula produced by another product formulator.

Prior to quoting, your product must be created and a sample produced.  A non refundable design and development fee of $300 per product is charged.

To ensure your satisfaction, we will provide as many samples as required, until you are 100% happy. We like to work closely with our customers to ensure that we produce exactly what you desire, and that you are totally in love your products prior to the production stage.

We hold Confidentiality & Non-Disclosure Agreements with all Custom Design customers. This agreement protects both parties and is to be entered into, prior to design and quote. The agreement does not commit your business to an order, it simply protects all intellectual property, technical information and ideas that both parties release.

Samples and information sheets on each product accompanied with a detailed quote will be provided at your third meeting with us.  The information sheet will detail the following:

• Active ingredients
• Packaging suggestions
• Product sizes
• Product benefits and research
• Directions for use. 

All samples and information released by MEA will remain the property of MEA and must be returned if Contract Manufacturing does not proceed.

Custom Design - Our minimum run size is 150 units per product line for Custom Design.

This amount can often exceed 150 units or can be a little under, due to the nature of 'Natural Product Production'.

Our materials and ingredients are sourced predominantly from Australian and International companies who sit in integrity and supply genuine, quality ingredients.

Natural Skincare Products may vary slightly in consistency, colour and scent from batch to batch. This is usually due the harvest / yield of raw ingredients.  This may result in a slightly different colour, texture or scent, in comparison with the previous batch. While this can affect the end product, the change is usually very minimal.

Should you choose to use any 'Specialty Ingredients’ in your range, that we can do not have easily available to us, your company may be required to purchase the product/s separately. This cost will not be included in the our product costing.

To protect both parties, we will jointly enter into a Manufacturing & Production Agreement, prior to production. 

The terms of this agreement states that the products exclusively designed and manufactured by Mother Earth Aromatherapy are solely for your company. Mother Earth Aromatherapy can not supply these design to any other business and these products will not be reproduced in any way, by any other manufacturing facility. Mother Earth Aromatherapy owns the rights to the essential oil blend within formula and the ingredient listing of our designs.

We pride ourselves on loyalty, trust and integrity and choose to operate our business from our hearts.

We have a range of quality glassware that we recommend for packaging. 

However, you can choose to provide us with glassware and closures that you have sourced yourself. We will happily assist with trials to ensure that your chosen containers are suitable and seal tightly.  However, we take no responsibility for any problems that may occur in the future.

If you supply your own containers, they must be delivered directly to us and be fill-ready (all closures separate and removed from jar/bottle/tin).

PLEASE NOTE: Mother Earth Aromatherapy will not package in plastic, due to product integrity.

All products designed and manufactured by Mother Earth Aromatherapy must adhere to the following labelling requirements on all product labels, boxes, containers, tins, etc.

ALL PRODUCT LABELS MUST STIPULATE:

1. Exclusively designed & manufactured for ___________ (your company name), by Mother Earth Aromatherapy, copyright.
2. Natural products may vary slightly in consistency, colour & scent. They may also contain traces of herbal extract.
3. Full ingredient listing – All ingredients from largest to smallest amounts.
4. Patch test advisable.

In-house label application and packaging can be administered by Mother Earth Aromatherapy, as an added extra service.  Labelling costs are $40.00 per hour. 

Our gorgeous labelling and packaging girls are efficient and precise. Please advise us if you would like your packaging carried out by us and we will include it as an extra cost in your quotation.

We work closely with a label Specialist that specialises in short run printing. We can create logos, carry out design work and produce product labels in house. 

Our labels are quality, waterproof, UV and oil resistant and are available in satin gloss (matt finish look) and standard gloss. They’re available in full colour and can be of any shape that you require (without die costs).  Product Label samples can be viewed at our initial meeting.

If you choose for us to design and develop your packaging we can organise a separate quote for this extra service.

A Consultation Fee of $70 per hour is charged by Mother Earth Aromatherapy for any additional services including sourcing specialised ingredients, packaging, graphic art - label design and liaising with printers etc.

DESIGN & FORMULATION: This is usually between 1-2 weeks, depending on the complexity of the formulations, utilising standard raw ingredients. If you require specialised ingredients or containers that you have instructed us to source, lead time is up to one month to allow for delivery of goods.

PRODUCTION: After a written order and 50% deposit of total cost has been received, completion of the final product/s will take up to 4 weeks. This is dependent on the amount of lines in the range and delivery time for specialised ingredients and containers if required.

FREIGHT: For local customers in Western Australia, we prefer products to be collected, by you, from our Aromatherapy Studio.  We would like the opportunity to show you your range and discuss any issues or questions that you may have.

For clients in eastern states or rural locations, we can pack and arrange for your goods to be sent to you, however the costs of freight will be your responsibility.  We recommend that insurance is taken out at the time of booking and making transportation arrangements.

CHARGES: All prices quoted are without GST.  This is a standard 10% which is added onto the end of all invoices.

PAYMENT TERMS: All contract manufacturing is C.O.D; Mother Earth must receive payment prior to goods leaving our business premises.